Phone Button Configuration (2024)

The phone extension is now the 1st button.  You can make a phone a call anytime without using the Office Main #.

The next 5 buttons are the Office Main Extension along with the 4 rollover office extensions (Main #2-5).

The programmable speed dial #s are buttons 8-10. Long Press the button and enter the phone #.

The 7th button is Consult Line in clinics, which is used by the Call Center to call your office.

Important things to know:

1. By default, when you pick up the handset to initiate a call, you are using the phone's extension.
2. Each phone has a specific extension and is designated for a specific location. Like workstations, phones are not interchangeable.
1. Front Desk phones need to be in located in the front of the office.
2. Doctors and Practice Manager phones have a specific extension.
3. All other phones are considered Back Office.
3. The Main Office # only rings on the Front Office phones.
4. If you need to forward the Office Main extension, be sure to select the Main ##### button before forwarding the Office Main #. Click this link for instructions on Forwarding to another Extension
5. Phone Displays reflect the Office name or the Corporate Individual name and extension.